SYSTEM DASHBOARD
Real-time indicators of experience & technical competencies
0
Years in Production Support0
Tier-1 Multi-Nationals100%
Zabbix & CrowdStrike monitoring0
Mainframe, AS400, Linux, WinSrvLIVE SUBSYSTEM FEED
SUPPORTED ENTERPRISES
Select client node to display active environment
BIOGRAPHY & CORE OBJECTIVE
A blend of classic mainframe robustness & modern software engineering
MISSION OBJECTIVE
A highly motivated Bachelor of Computer Science graduate specializing in Software Engineering, possessing three years of intensive, hands-on experience managing and maintaining critical enterprise systems including Windows Server, Mainframe environments, AS400 infrastructures, and high-performance Linux servers.
Proficient in enterprise scheduling frameworks (BMC Control-M) and monitoring solutions (CrowdStrike, NetGain, Zabbix). Adept at operating within the Infor M3 Lifecycle Manager (LCM) suite to perform high-stakes operations such as system restarts and planned initial program loads (IPLs) across production, UAT, and development servers.
Having successfully supported massive international clients globally during my tenure at Atos, I offer a unique combination of core mainframe infrastructure reliability paired with modern front-end and back-end web development agility. Seeking a challenging IT role to build robust systems, enhance server architectures, and drive technological solutions.
SYSTEM SPECIFICATIONS
CHRONOLOGICAL RECORD (EXPERIENCE)
Tracking system performance & engineering milestones
IT Mainframe Engineer / IT Operations Engineer
Atos Malaysia- Mainframe Control: Managed enterprise Mainframe and AS400 environments, monitored complex system performance matrices, and diagnosed critical operations anomalies.
- Infrastructure Support: Provided top-tier incident management, disaster recovery procedures, and infrastructure optimization across Mainframe, AS400, Linux, and Windows server infrastructures.
- Maintenance Cycle: Formulated system integrity policies by performing routine backups, applying hot patches, doing kernel upgrades, and ensuring strict minimization of production downtime.
- Infor M3 ERP Management: Executed system-level Initial Program Loads (IPLs), system restarts, and configurations utilizing Infor M3 Lifecycle Manager across DEV, UAT, and live Production clusters.
- Global Operations: Maintained high SLA compliance for global heavyweights including Saint Gobain, Changi Airport, Standard Chartered, Shell, CAPITA Life & Pensions, DAF Trucks, KPN, and Baloise.
Software Web Developer Intern
Doerpreneur Soft- Designed and engineered a custom, collaborative project management module modeled on Monday.com integrated into the parent company's HR Management System.
- Conducted comprehensive full-stack engineering, implementing dynamic front-end logic (HTML, CSS, JavaScript) backed by robust server-side processing and database management.
- Conducted unit testing, stress-testing, and orchestrated the deployment phase under agile software development methodologies.
IT Executive Intern
Carlsberg Brewery Malaysia Berhad- Delivered reliable L1/L2 IT support, hardware diagnostics, network troubleshooting, and local software administration for 300+ employees.
- Participated in Windows/Linux server maintenance routines, database backup verification, and server room infrastructure checkups.
- Collaborated on internal IT infrastructure optimization projects, gaining experience in large-scale corporate environments.
Server Scripting Developer
Esports.my- Pioneered and managed an online gaming server platform built on Linux with over a year of uninterrupted uptime.
- Developed custom server plugins and mechanics written in C++ and AMX Mod X scripting languages.
- Optimized game server thread management, reducing latencies and ensuring absolute platform stability under high concurrent user load.
CORE SKILLS & TECHNOLOGIES
Categorized breakdown of infrastructure and development proficiencies
SYSTEMS & INFRASTRUCTURE
SOFTWARE ENGINEERING
EDUCATION & LEADERSHIP
Academic foundations and organizational roles
Bachelor of Computer Science (Hons) Software Engineering
Multimedia University (MMU), CyberjayaSpecialized in advanced software development, design patterns, systems integration, and distributed computing architectures.
- Final Year Project (2018-2022): Engineered a fully functional web ecosystem involving multi-tier database systems, API layers, and CSS-animated web consoles.
- Leadership: Appointed Group Leader for Software Engineering Capstones.
Diploma in Information Technology
Multimedia University (MMU), CyberjayaGained foundational training in network structures, database design principles, operating systems, and object-oriented programming.
- Academic Honors: Awarded MMU Dean's List for 3 consecutive semesters.
- Extracurricular: High Committee Member of the MMU Game Development Club, arranging esports events and coding jams.
ORGANIZATIONAL LEADERSHIP EXCELLENCE
Team Leader at Atos Malaysia
Coordinated shift rotas for multi-disciplinary IT staff, orchestrated knowledge transfer programs for new team entries, produced structured operational runbooks, and audited team logs during incidents to maintain rigorous SLA commitments.
FYP Group Administrator
Steered product backlogs and sprint reviews for a complex database and website deployment project, successfully aligning team capacities with project milestones.
ENTERPRISE CONSOLE ROOM
Toggle between Unix SSH shell and IBM AS400 Mainframe environments
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